Refund policy

Refunds/Returns

All sales are final, please be sure your order is 100% correct before placing it. Buyer assumes all responsibility for items purchased once they reach the buyer. To be eligible for a return, your item must be defective or in a damaged condition upon being received, unworn or unused. You’ll also need the receipt or proof of purchase. If we are not contacted in 7 days upon received defective item we will not be responsible.

You can always contact us for any return question at lavishempire.tm@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at lavishempire.tm@gmail.com.